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Contact the pearl desk

WhatsApp, email, or a viewing in Bali. Every message lands with the Juara Holding Group business development desk in Bali, and WhatsApp is the fastest route.

Pick the channel that fits

All three reach the same desk. Voice notes on WhatsApp are welcome if typing specifications is tedious.

  • WhatsApp

    +62 811-3941-4563

    Fast questions, photo and video requests, urgent quotes. Usually answered within 4 working hours.

  • Email

    bd@juaraholding.com

    Formal quotations, OEM briefs, attached specs or PO drafts. Answered within 1 working day.

  • Bali viewings

    Seminyak or Ubud, by appointment

    See luster and surface in daylight before you buy. Book on WhatsApp with 2–3 working days' notice.

What to send for the fastest quote

Pricing is quote-based per grade and size, with no flat price list. Put these in your first message, plus the name the quotation should be addressed to.

Size range

9–11 mm loose, or 12 mm and up for statement pieces. Per-millimetre premiums climb steeply above 12 mm.

Grade expectation

For example high luster, clean surface. Grades are confirmed by inspection or certificate, never assumed.

Piece or lot

Loose pearls, finished strands, pendants or an OEM production lot, with rough size and quantity.

Quantity

50 loose pearls, 10 strands or a mixed OEM lot. Lot size changes per-piece pricing and the sourcing route.

Budget band

A band such as USD 3,000–8,000 as of 2026 lets the desk match live Lombok and Bali lots.

Destination

Japan, UAE, USA, Hong Kong. Export paperwork and lead time differ by market, and the desk flags them before quoting.

For scale: Indonesian market studies as of 2026 place pearl prices at IDR 100,000 to IDR 5,000,000 per gram by type and grade. The written quotation confirms the number.

Viewings and video reviews

Luster and surface read differently in daylight than in photographs, and inspection is how grades get confirmed.

  • WhatsApp video review

    Duration
    20–30 minutes
    Booking notice
    Same or next working day
  • Bali viewing appointment

    Duration
    60–90 minutes
    Booking notice
    2–3 working days
  • OEM sourcing consultation

    Duration
    About 90 minutes
    Booking notice
    3–5 working days; bring reference designs
  • Overseas buyers usually start with a video review: pearls filmed under natural light and rolled to show luster and surface, with grade questions answered live.
  • Lots can include goods sourced through Lombok's Sekarbela trade centre and farms across West Nusa Tenggara.

From inquiry to shipped order

The written quotation, not the chat, is the confirmed number.

  1. Send your inquiry

    WhatsApp or email, with as much of the checklist as you have.

  2. Desk reply

    Clarifying questions plus an indicative range, usually within one working day.

  3. Written quotation

    Per grade and size, with a validity window and payment terms.

  4. Inspect and confirm

    Video review or Bali appointment. Grades confirmed by inspection or certificates before you pay.

  5. Papers and shipment

    Export approval, Quality Certificate, BKIPM Mataram Health Certificate; HS 7101210000 or 7101220000. Insured, tracked air freight.

Contact questions

Writing from Europe or the Americas?

Allow for the time-zone gap. WhatsApp is still the quickest channel.

Ask the desk

Pearl earring worn on an ear

Ready to talk pearls?

Send your size, grade, quantity and destination country. The desk replies in English on business days.